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Level 5, Phone 61-2-8913-9300, Fax 61-2-9954-6322 |
Press Release
Contact: t.holland@knowledgeonecorp.com |
FOR IMMEDIATE
RELEASE 9 a.m.
July 1, 2010 |
Knowledgeone Corporation releases a revolutionary new BPM Toolset for BPM, BPS and BPo service providers
A total solution for Business Process Management
Knowledgeone Corporation (K1Corp)
today released its new suite of BPM tools for those vendor organizations
offering business processing services and solutions. These services are usually
associated with the acronyms BPO, BPS and BPM. Note that the same BPM suite
could be used for insourced as well as outsourced processing. That is, the BPM
toolset can be used by both BPO providers or client organizations directly in
order to optimize most business processes, such as, customer requests,
purchasing, accounts payable, accounts receivable, HR processes, loan document
(packet) management, etc.
The suite contains everything a
vendor would need to provide Business Process Management (BPM) services to a
client. It also contains all the high level tools required to tailor each
solution to the exact requirement of the client and to build prototypes in
hours or days, all without programming.
The new suite is based on the
widely successful and proven RecFind 6 product suite, installed and operational
all over the world with K1Corp clients. It is the result of five calendar years
of research and development by K1Corp at its North Sydney Development Centre
and is based on the very latest Microsoft .NET technology and tools. K1Corp has
been a Microsoft ISV for over 22 years.
The new K1Corp BPM suite has
already been used by one vendor to win a major new document-centric BPM
contract within the NSW government and has been proposed for many other
opportunities in both the government and private sectors.
The BPM Suite encompasses nine
major capabilities, all delivered using tightly integrated high level tools and
all have been designed and developed by K1Corp at its North Sydney
headquarters. Note that K1Corp does not outsource any of its R&D or Support
activities, all services are provided by K1Corp staff. The nine major
capabilities are:
1.
Totally
configurable and scalable relational database based on SQL2008.
2.
Powerful
application management tool that is used to create and configure both the data
model and all business processes.
3.
Powerful
prototype/demo build tool to build fully functional applications within hours
or days without the need for programmers.
4.
Totally
configurable client software, both browser-based and .NET smart-client
architecture.
5.
Powerful
ECM-like back-end application that includes all the required functionality
(e.g., imaging, workflow, security system, report writer, audit trail,
full-text, Metadata and Boolean searches, etc).
6.
Powerful
data import tool that can import and map any type of data, including images of
any type, from any source using the very latest .NET connection string
technology.
7.
Powerful
data export tools providing standard output formats like XML, CSV and native
format.
8.
Powerful
and highly configurable data capture tools for both the client and batch
environment able to capture data from any source and created by any
application.
9.
Powerful
integration tools to allow the application to be easily integrated with any
other applications including SharePoint.
The whole suite was designed using
Service Oriented Architecture (SOA) and components share a common API and
communicate with the back-end database via a common security system. A single
user/access security configuration governs all components regardless of how
they communicate with the database.
The vendor or customer using this
new BPM suite will usually not require any other tools. It has been designed as
a total solution for Business Process Management.
“In
the past,” said Mr. Holland, K1Corp’s Sales and Marketing Director, “BPM
vendors spent an enormous amount of money and time building individual
solutions for clients; no two solutions were the same and all involved
difficult programming and non-standard software and special high-cost
maintenance contracts. This
model raised the cost significantly for client and vendor alike and also
encompassed poor quality user interfaces and application instability. The BPM world has suffered under the old
model for many years. It was always obvious that there had to be a better way
and K1Corp has developed this better way.”
One of the most impressive and
unique features of the K1Corp BPM suite is that configuring a unique solution
for a customer does not involve source code changes. This means that every
solution a vendor offers is based on a standard, proven, stable and
fully-supported product. The K1Corp BPM suite removes a massive amount of cost
and risk from the BPM marketplace and adds many new layers of functionality and
flexibility; for example, the browser-based client supports the new Apple iPad
as both a review and correction device for key client documents.
K1Corp also accept all the
responsibility for ensuring that the system is constantly improved and kept up
to date with ever-changing technology. This service alone reduces the vendor’s
future costs by millions of dollars. The license agreement includes both
support and free upgrades. The package also includes an array of services
including training, consultancy and onsite technical support.
K1Corp has over 26 years experience
in providing quality assured Enterprise Content Management software, records
management software and document management software solutions to organizations
world-wide. K1Corp products are used by hundreds of Government agencies and
medium to large Corporations across Australia, the US, UK, Canada and Africa
and the RecFind brand is known and respected worldwide.
K1Corp is a privately owned
Australian corporation founded by the current CEO Mr. Frank McKenna in 1984. It
has successfully designed, developed and delivered over 30 new products to the
information management marketplace during its 26 years of operation. Its North
American head office is in San Diego, California.
Knowledgeone
Corporation can be contacted from:
Australia |
1
800 221 061 |
USA |
1
888 325 1614 |
Canada |
1
888 405 9019 |
New
Zealand |
0
800 445 438 |
United
Kingdom |
0
808 234 8828 |
From other locations: 61-2-8913-9300
From any location: sales@knowledgeonecorp.com
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