Knowledgebase & FAQ

Updated 30th June 2007

Decommission Notice To Customers Using 'Old' (Pre Version 5.0) Versions of RecFind

Periodically every software vendor needs to decommission old products in order to release support and development resources for newer products. In our case this means releasing people (programmers and support specialist) and servers.

This notice announces the decommissioning of old versions of RecFind. If this notice causes you any concern please contact your account manager or email Support with your concerns.

This notice applies to all customers using RecFind-Professional or RecFind-Corporate with version numbers of 2.5, 3.0, 3.1, 3.2 and 4.0.

It does NOT apply to customers using RecFind-Corporate versions 5.0, (the latest release is 5.0.0I).

To see which version of RecFind you are using simply run RecFind and then click the Help menu on the main toolbar. Then click ‘about’, you will see a version identification dialogue.

All versions of Professional and Corporate prior to version 5.0 (i.e., versions 2.5, 3.0, 3.1, 3.2 and 4.0) have been decommissioned since December 31, 2006. This means that there is no support OF ANY KIND for these products (including assistance with data transfer and data recovery).

Proposals and Additional Information

You may already have a proposal from your account manager to upgrade your existing software. If not, please contact your account manager or email Sales with any questions you may have.