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16 May 2006
How long will RecFind be supported now that Knowledgeone K1 has
been released?
From the very beginning of the Knowledgeone
K1 project we told all customers that we would not drop
support for RecFind. In fact we said, "We will continue to
support RecFind as long as customers use it", many, many, many
times.
We have also repeated this same answer many times in response to
questions from individual customers. We have further told
everyone that the expected life of RecFind is at least another
five (5) years.
We continue to update and develop RecFind (5.0.0F is on the
website as a download and we are now working on version 6.0). We
have just released a new version of
RecCapture for RecFind and a new lower cost, 'packaged' version of
RecFind suitable for small sites (1 to 5 users) that does not
require the customer to buy and configure a database management
system like Oracle or SQL Server. This version of RecFind is
called
RecFind-Corporate 'Lite' and is available on our ecommerce website. We are also continuing to run
RecFind training courses (see our website) and offer RecFind
consultancy services and have also just released a new 'Health
Check' service for both Knowledgeone K1 and RecFind
sites.
RecFind is alive and well and we are in fact selling
significantly more RecFind software in 2006 year than we did in
2005.
Because RecFind and
Knowledgeone K1 are so totally,
absolutely different in architecture, technology and look and
feel we understand that some customers will prefer RecFind and
some will prefer Knowledgeone K1. We fully understand
that some customers are still coming to grips with Knowledgeone
K1 simply because it is so totally, absolutely different
from RecFind - Knowledgeone K1 really is a wholly new
genre of application software, a true .NET, generic application
solution and knowledge management solution. This is why we are
now a two product company. We market and support both the
RecFind and Knowledgeone K1 product suites and will
continue to do so for at least the next five years.
Knowledgeone K1 was shipped to a large number of
RecFind customers around the world as part of a special
'one-off' deal on the maintenance agreement.
Those same customers also received a special conversion program
that converts the RecFind data model and all processes to
Knowledgeone K1 in a single-button, fully automatic
process. We would certainly like these customers to all convert
to Knowledgeone K1 because we are proud of what we
have achieved and because Knowledgeone K1 is
infinitely more powerful and flexible. Knowledgeone K1
really does empower the customer in a way RecFind can't.
Knowledgeone K1 can provide a Return On Investment (ROI)
many times that of conventional application products because it
can be used to solve multiple business problems.
In summary and in response to all of you who have asked the
question, we love RecFind and we certainly love our loyal
RecFind customers and would never do anything to jeopardize
those relationships. RecFind is alive and well and looks to have
a very long and active life ahead of it.
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